We have some of the frequently asked questions by the client’s and companies who outsource to us, if you do not find your questions and have any queries regarding the data entry services please feel free to contact us.
1. Since how long are you in the outsourcing field?
We have experience of 10+ years in data entry outsourcing field and have successfully accomplished various projects of clients across the world. We have wide experience of working on different types of data entry projects.
2. What are the services offered at Misoft Services?
We offer wide range of outsourcing services at Misoft Services like data processing, data conversion, web research, and transcription services. Some of the top rated outsourcing services we provide are:
- Accessibility Remediation Services / ADA, WCAG 2.1, And Section 508
- Online data entry
- Data formatting
- PDF conversion
- Data cleansing
- OCR cleanup
- Forms processing
- Web research
- Photo Editing
- Information Technology
3. How can I send my files to Misoft Services?
You can send us the files through secured FTP servers wherein we can provide you login details of the site. You can also send us by web based applications, as an attachment via email or even by courier or shipping the work files. But we prefer receiving via FTP servers as it is the most trusted and reliable mode.
4. How much time does it take to complete the work?
Depending upon the volume of work (Quantity) and your expected turnaround time, we allocate the number of resources to complete the work as per the given deadline. In case of urgent work to be completed in a short turnaround time, we can even work on Sundays. With the fast turnaround time of our company we assure you the completion of your projects before the stipulated time frame.
5. What is the process of my project after being outsourced?
As the work is assigned after the quality check of sample work, we will give you the estimated time to complete your project on the basis of your volume of work, its complexity, urgent requirements and deadlines. We will keep on interacting with you at the processing stage so that you can let us know the changes if any in the desired results and your requirements. Then after the final quality assurance we will submit the final files to you.
6. What is your Turnaround Time (TAT)?
The skilled and proficient team of data entry operators at Misoft Services is known for delivering projects in fast turnaround time. We are providing the TAT based upon the volume of work, complexity of work and the project deadline.
7. How will I get the completed work files?
We assure the quality of final files are up to your standards and then send the files to you via email or through the web based applications. Depending on the file size, we can also send the files or data via the secured FTP server.
8. Do you offer a free trial of your services?
Yes, we offer free trial run to give you the sample of our high quality services without any obligation to give any further work assignment. We revise the sample work until you are satisfied with our services.
9. What are your working hours?
We work from Monday to Saturday 08:00 AM (Morning) IST to 8:00 PM (Night) IST. In case of work urgency and on the basis of client’s request, we also work on Sundays.
10. Are the infrastructure and facilities, efficient for all data management services?
We are equipped with the latest and advanced infrastructure required for all the outsourcing services we offer. The maintenance of the systems is done at regular intervals and we do not compromise on the quality of work.
11. The security of my data is at what level?
We are equipped with high security systems, to keep your data secured and confidential. We completely assure you the safety and confidentiality of your business data shared with us. We are having secured FTP server for the transfer of files.
12. What are the payment options at Misoft Services?
After the completion of your project, you can make the payment through wire transfer, credit card or by PayPal. Also, you can let our customer support team know about any other payment mode you are comfortable with.
13. What is the price structure of your company?
We offer very cost effective pricing for all our data entry services. You can save a lot on your operating cost. In general the prices we offer range from $3 to $4 per hour, but the changes further depend on the following parameters:
- The term of the contract
- The complexity of the project
- The technology used
- Required skills and expertise
14. How can I get the quality assurance of your services?
We offer the top-notch quality services and have various satisfied clients from across the globe. Our team of experts is skilled with expertise and experience to give exceptional results. We are a certified company and known for the best quality services we offer. You can also try the free trial run to avail the benefits of our quality services.
15. How can I save on the operational cost by outsourcing data entry services?
You can definitely save on the operational costs of your business by outsourcing the data entry work to a reliable data entry service provider, as the non-core activities occupy valuable resources and are time consuming. So, by outsourcing your data entry projects, you can save time on your business operations and by focusing on your core operations can make drastic growth of the company.
16. I want to outsource to Misoft Services, how to proceed?
You just have to fill the contact form with the details of your project you want to outsource and we will get in touch with you shortly to explain the step wise process for providing outsourcing services.
17. What are the unique features of Misoft Services?
The best features of Misoft Services are the best quality services with customized solutions from a dedicated team of professionals and skilled data entry operators. The cost effective services are offered at a high speed ensuring confidentiality and security of your data.
You can let us know about all your queries for outsourcing data entry services and feel free to contact us.Get a Free Quote